Testimonials

Testimonials

Long Island Fixer Upper

Here's What Customers Are Saying About Long Island Fixer Upper!

We called Long Island Fixer Upper for an estimate to fix our kitchen floor. Ken came the same day, assessed the job, and gave an estimate. The job was done as scheduled, and we are very happy with the floor. Mike did the work, and he did an excellent job. Ken and his team are professionals. Will be using Long Island Fixer Upper again in the near future.


- Marisol Rodriguez | Feb 20, 2023


Outstanding! Couldn't ask for more. My kitchen looks amazing. Thank you for your hard work!!!!


- Paul Maligno | Feb 12, 2023


Ken and the Long Island Fixer Upper team are such a great company to work with. They were honest and professional throughout the whole process of renovation. Ken kept us updated throughout the day on installations and demos, which was really helpful for me and my husband. Definitely will be using them again in the future!


- gianna zizza | Dec 30, 2022


Ken, Mike, and the crew did a beautiful job rebuilding my mini barn/shed and added side gates w/substantial hardware. Meticulous attention to detail. Brandon is also meticulous w/painting. They are wonderful to work with. I highly recommend them! I will be sure to ask them back for other projects!


- elizabeth arena | Nov 12, 2022


Ken did a great job installing my shower door and medicine cabinet!!


- Deb 123 | Jun 13, 2022


I had such a pleasant experience working with Ken. He responded quickly to my texts and answered all my questions and concerns. My project was completed in a day with respect for my property and total clean-up. I will definitely be using him for other projects and would recommend him to family and friends!


- Liza Camellerie | Mar 3, 2022


We recently purchased a co-op and needed new flooring installed. We researched several places in our area, and we came across Long Island Fixer Upper. We were impressed by the great reviews right off the bat. They offer a free estimate, so we called and met Ken. Ken was extremely knowledgeable and explained the process to us from start to finish. He even noticed an area in our kitchen that needed work that two other flooring professionals missed! He was very professional, and his costs were fair. We hired him. He was even able to start the job sooner than expected. Both he and his crew worked hard to ensure that we were satisfied. There were a few setbacks that ended up causing the job to take longer than originally planned, but it was due to defects in the flooring materials, not workmanship. As these issues arose, Ken would assure us that he'd take care of it, and he did! His guy, Mike, is amazing. He worked his butt off getting our floors just right. Right at the end, we noticed some planks that were scratched pretty badly. Mike and one of his guys came the next day to fix it. They pulled out the molding and replaced about 6 or 8 planks. Throughout the process, Ken was the utmost professional. He kept in constant contact with us, and we felt confident that the job would be done right. In the end, the floors came out great, and they look absolutely beautiful. Thank you, Ken and your awesome crew, for helping make our place feel like home.


- S & J | Jan 1, 2022


Ken and his crew were awesome. Responsive, professional, and did a great job on my flooring. The crew was familiar with my flooring, ripped up the old flooring, and did a wonderful job installing new vinyl plank. I really love it! Everything Ken said he would do, they did. Very trustworthy company. I absolutely recommend Long Island Fixer Upper to anyone, and I will use them for future projects.


- Debbie Mccolgan | Dec 19, 2021


Ken and his team are very friendly and professional. They installed a new kitchen floor in my house and did not leave until it was finished. Amazing work with an eye for detail. I will be calling Ken again.


- Yusuf Guvenc | Aug 20 2021


This was the second project that we contacted Ken and his team on. We have been very happy each time. Whether it was a change in our plans, a bump in the road along the way, or some other tweak, Ken's team pivoted quickly and addressed it effectively and professionally.


- Edward Scott | Jul 17, 2021


I would very highly recommend Long Island Fixer Upper. Ken and his team are a true pleasure to work with. They transformed my tiny eyesore of a bathroom into a spa-like sanctuary. They take the time to understand what you want and offer great options when you're not sure about some of your decisions or choices. They'll make sure to ask you about anything that wasn't discussed and deliver beautifully crafted results with a professional attitude. There were a few times when some of the ideas my wife and I decided upon seemed almost impossible for our space, but Mike's quick creativity saved the day and saved some money too. Give these guys a call. You won't be disappointed.


- Randy L | Jul 11, 2021


So happy with Long Island Fixer Upper! Ken’s team included a carpenter, an assistant, and a painter, so the job was well coordinated and provided "One-Stop-Shopping". They stayed on site well beyond 5:00 to keep the project on schedule. The team was prompt and courteous. They were willing and able to handle a number of repair tasks in addition to installing multiple new interior doors. Will be using them again.


- Catherine | May 26, 2021


I called Ken to finish my basement. He came within 2 days of contacting him and got me an estimate 2 days later. He was very cognizant of my budget and worked within my price range offering different solutions to accommodate my needs. When he started the work, everything was done quickly and efficiently, the crew was very nice and polite, and the work came out great. Very happy with the work and will be calling Ken for future projects and would definitely recommend it to friends.


- Nina Priolo | May 24, 2021


Everyone from Long Island Fixer Upper was courteous, dependable, knowledgeable, and hard-working. The project I had done is amazing, and I couldn't be happier with the results!! I have recommended them to my friends, and I wouldn't hesitate to use them again!!


- Bonnie Barron | May 1, 2021


We are super thrilled with the quality of work, professionalism, and timely response by Ken Williams and the entire team. We did our kitchen, bathroom, and basement renovation along with wooden cabinets, floors, and tile work. The team was extremely respectful of our home, plus time and did an exemplary job. A big shout out to Mike, Kush, Jeff, Lorenzo, Brandon, Jim, Ken M, and Chris for a stellar job done very well. Last but not least, Ken Williams, who is the owner of Long Island Fixer Upper and a superb project manager, steered forward the renovation without any hiccups. Double thumbs up! :)


- Laxmi Arjun | Apr 28, 2021


Installed door and straightened out problems with other doors/old house Built out sheetrock and frame. Very reliable, punctual, and work was without problems. Will definitely use them again.


- Scott V | Feb 26, 2021


Ken returned my calls, unlike other contractors, who “let you hang” until they are good and ready to call you back. He was very professional and priced out the job fairly. Mike was the installer for the tile backsplash. He was on time. He worked straight through until the job was complete. Excellent quality work. I am so pleased.


- geraldine moore | Dec 14, 2020


Found Ken on Thumbtack, and I recently used him to have 4 doors, a closet door, and a bathroom mirror replaced. Not only was he prompt in responding to my message, but he was quick to come and give me a quote with his worker Mike and told me exactly what I needed. He even picked up the order from the store because my car was too small. He is very patient and answered all of my questions and responded to my calls and texts quickly. When they came to start the work, I had ordered the wrong items, and they had to come back. He went above and beyond working around my schedule and fitting me into his hectic schedule days before Thanksgiving. He was very responsive from the beginning, was very friendly to work with, and his level of customer service is outstanding! It was very refreshing to find someone who cares about the customer. His worker Mike showed up when he said he would, worked nonstop to make sure everything was done in one visit, was very personable, and respectful, and made sure to clean everything up before he left. He even fixed something that we did not initially discuss without hesitation. He is definitely an asset to the company, and I will definitely be calling them back after the holidays for more work that I need to be done after the holidays!


- Giovanna Narron | Dec 11, 2020


This was the first time that I used Long Island Fixer Upper. I needed a new faucet in my kitchen. I picked out the faucet that I wanted, and Ken was nice enough to pick it up for me. I was very pleased with his professionalism, courtesy, and workmanship. As soon as I have another project, he’s definitely the one I’ll call!


- Joni Schimmel Skolnick | Dec 11, 2020


My 300 sq ft kitchen floor was outdated but solid. Ken knew exactly what had to be done to put a new, beautiful tile floor on top of the old for a fraction of the cost. He took care of the easy-to-overlook details like transition molding and refitting some of the appliances. It’s perfect. My wife and I couldn’t be happier with the job.


- Robert Canter | Dec 3, 2020


Ken did my backslash in the kitchen, basement floors, front, and back doors, including a storm door. He and his guys did an amazing job. I must say every penny was well spent! I highly recommend him to anyone who needs any improvement or repair. He's very professional, keeps very good timing, and gets things done quickly! I'm a real customer that is very happy with the work they did. Thank you, Ken, you and your team were great!


- Habib Lal | Sep 15, 2020


Ken responded very promptly to my request on Thumbtack for help fixing my patio door handle. He was on time and worked diligently until he fixed the problem. He was honest and respectful and took his time to explain what he was doing. He took the time to answer all my questions and discussed options to fix other issues I have in my home. I really appreciate his concern to do his best job to both fix the problem and make an aesthetically pleasing result. Will definitely call him again in the future. Highly recommend! 5/13/22 Ken sent his associate, Luke, to my home to do repairs to my kitchen cabinets. Considering the work is in tight spaces and attention to detail is needed to make the result functional, this is really tedious work. I appreciate that these gentlemen accept these small but arduous jobs. It’s a true blessing to customers like myself that appreciate their help. Many other companies have refused small jobs I’ve inquired about. Glad I found you guys. And thanks for always showing up at the scheduled time!


- Jen R | Aug 12, 2020


Professional experience from beginning to end. Provided a written quote, showed up on time, was meticulous, and had an overall pleasant experience. Would definitely recommend Ken and use this company again.


- Linda Buckner | Aug 7, 2020


Ken completed the work on time and within budget, with no surprises at the end of the job. He's meticulous, a perfectionist, knowledgeable and trustworthy. I feel confident in recommending Ken to both family and friends!


- Lois L | Aug 7, 2020


Overall great experience. Wonderful workmanship. Very responsive. Expert through and through.


- Patricia Oneill | Aug 7, 2020


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